care-guide
Washing & Care Guide
Proper care will help preserve the beauty, texture, and life of your Haniesta rug. As all our rugs are handcrafted using natural fibres, gentle maintenance is recommended.
General Care (All Rugs)
- Vacuum regularly using low suction
- Avoid rotating or beater brushes
- Rotate rug every 3–6 months for even wear
- Use a rug pad or anti-slip underlay
- Avoid prolonged exposure to direct sunlight
Wool Rugs
Routine Cleaning
- Vacuum 1–2 times per week
- Initial shedding is normal and temporary
Spill & Stain Care
- Blot spills immediately with a dry cloth
- Do not rub
- Use mild wool-safe detergent with cold water
- Test on an inconspicuous area first
Deep Cleaning
- Professional cleaning recommended once every 12 months
- Avoid machine washing or soaking
Flatweave Kilim Rugs
Routine Cleaning
- Shake outdoors occasionally
- Vacuum gently on both sides
Spot Cleaning
- Blot spills immediately
- Use mild soap and cold water
- Avoid excessive moisture
Deep Cleaning
- Professional flatweave cleaning recommended
- Do not machine wash unless advised by a professional
Jute Rugs (100% Jute)
Important: Jute is highly sensitive to moisture.
Routine Cleaning
- Vacuum regularly using suction only
- Shake outdoors when possible
Spill Care
- Blot immediately with absorbent cloth
- Avoid water soaking
Cleaning Method
- Dry cleaning or low-moisture professional cleaning only
- Never steam clean or shampoo jute rugs
Jute-Cotton & Cotton Blends
Routine Cleaning
- Vacuum gently or shake outdoors
- Rotate frequently to maintain shape
Spot Cleaning
- Blot spills immediately
- Use mild detergent with minimal water
- Air dry flat; avoid hanging when wet
Deep Cleaning
- Professional cleaning recommended
- Avoid machine washing unless clearly stated
What to Avoid (All Rugs)
- Machine washing
- Bleach or harsh chemicals
- Steam cleaning (especially jute)
- Prolonged moisture exposure
- Scrubbing or hard brushing
Loose Threads & Irregularities
- Loose threads may appear due to handcrafting
- Trim with scissors – do not pull
- Natural variations are not defects
Storage Tips
- Roll rug – never fold
- Store in a cool, dry place
Need Assistance?
For cleaning advice, professional care recommendations, or product-specific guidance, contact us
📧 support@haniesta.com
📞 +44-XXXX-XXXXXX
⏰ Mon–Fri: 9AM–6PM